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Built for field service teams

Run every job site from one operations platform

Fieldline brings work orders, live dispatch, customer records and your technician roster into a single system, so nothing gets tracked on a whiteboard or lost in a text thread.

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Everything in one place

The whole operation, not just a piece of it

Dispatchers, managers and technicians all work from the same live data, so a status change in the field shows up on the dashboard instantly.

Work Orders

Create, assign and track every job from first call to completion, with priority, SLA and full history on each order.

Live Dispatch Board

Drag and drop jobs between technicians on a real-time board built for the pace of a dispatcher's day.

Customer Records

Every company, site and contract in one directory, with open orders and history a click away.

Technician Directory

Skills, ratings, status and workload for every technician on the roster, so the right person gets the job.

Inventory Tracking Soon

Stock levels, reorder points and part values across every warehouse and truck.

Audit Trail & Reports Soon

Every change logged automatically, with reporting on top for whenever you need to look back.

See it in action

A dashboard that actually reflects the field

Open work orders, SLA risk, revenue and technician availability, updated the moment something changes on a job.

Open Work Orders0
SLA Issues0
Revenue Completed$0k
Techs Available0
New
In Progress
Completed
WO-2291

HVAC unit inspection

WO-2288

Backup generator service

WO-2276

Panel upgrade, west wing

Try it - drag a job card onto another technician.

Unassigned1
WO-2299Water heater leak, unit 4B
M. Alvarez2
WO-2291HVAC unit inspection
WO-2284Rooftop condenser check
D. Okafor1
WO-2276Panel upgrade, west wing

Try it - filter the queue like a dispatcher would.

WO-2299 Water heater leak, unit 4BRidgeline Apartments New Urgent
WO-2291 HVAC unit inspectionAlvarez & Sons Foods In Progress Medium
WO-2288 Backup generator serviceNorthgate Medical Plaza In Progress Urgent
WO-2284 Rooftop condenser checkAlvarez & Sons Foods New Low
WO-2276 Panel upgrade, west wingNorthgate Medical Plaza In Progress Medium

Try it - tap a technician to mark them preferred for the next job.

MA
M. Alvarez HVAC Specialist ★★★★★ 4.9 Preferred
DO
D. Okafor Electrical ★★★★☆ 4.6 Preferred
RT
R. Torres Plumbing ★★★★★ 4.8 Preferred
JK
J. Kwan Generators ★★★★☆ 4.5 Preferred
SP
S. Patel Refrigeration ★★★★★ 4.9 Preferred
LM
L. Moreau General Maintenance ★★★★☆ 4.4 Preferred

Every job, every technician, one board - no more sticky notes on a whiteboard.

How it works

From new job to closed order in three steps

1

Log the job

A work order is created against a customer site with a priority and SLA target.

2

Dispatch it

A dispatcher drags the job to the right technician on the live board, matched by skill and availability.

3

Track it through

Status, notes and history update in real time until the order is closed, all logged automatically.

Built for dispatchers who move fast and managers who need the full picture.

Role-based access

Everyone sees what their job needs, nothing else

Admin Full access to every record, every setting, and the audit trail.
Manager Oversees work orders, customers and technicians, and can edit or remove any record.
Dispatcher Runs the dispatch board and keeps work orders assigned and moving.
Technician Sees assigned jobs and updates their own status and notes from the field.

Ready to bring your operation into one place?

Create your account and start logging work orders in minutes.

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